×
严正声明
关于假冒“周生生”名义
的投资理财服务
详情
常见问题
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折上折优惠*<\/li><li>定价黄金、定价铂金、镶嵌珠宝及 K 金饰品正价 9 折<sup>#<\/sup><\/li><li>计价黄金、计价铂金饰品及摆件手工费6 折<\/li><\/ul><p><em> *不适用于黄金、铂金饰品及摆件手工费<\/em><br class=\"softbreak\"><sup><em>#<\/em><\/sup><em>指定品牌产品除外<\/em><\/p><h4><br class=\"softbreak\"><br class=\"softbreak\">「尊尚会员」购物折扣优惠,适用于不同地区吗?<\/h4><p>「尊尚会员」购物折扣优惠适用于本集团旗下周生生及点睛品所有分店,以及周生生官方网上珠宝店购物,但不包括指定电商之周生生网上珠宝店。<\/p>"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","position":2,"id":9,"format_children":[],"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"main-content-with-list","editor_name":"section_block","content":{"insert_member_table":false,"title":"會員推薦福利","main_content":"<p>尊尚会员推荐新会员购物,新会员尊享优惠奖赏。<\/p><h4><br class=\"softbreak\">被推荐人<\/h4><p>首宗交易享用推荐人尊尚会员折扣优惠<\/p><h4><br class=\"softbreak\">我已成为「尊尚会员」,并希望推荐亲友成为会员,需要如何办理?<\/h4><p>您可以于电子会员卡内查阅您的会员编号,并将您的登记手机号码及会员编号告知推荐亲友,当亲友成功登记周生生之友会员,购物时向我们提供您的登记手机号码及会员编号数据,便完成有关手续。<\/p>"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","position":3,"id":10,"format_children":[],"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"main-content-with-list","editor_name":"section_block","content":{"insert_member_table":false,"title":"尊贵礼遇","main_content":"<p>任何层级的「周生生之友」,均可体验尊贵礼遇。<\/p>"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","position":4,"id":11,"format_children":[{"type":"question-ans","editor_name":"section_block","content":{"question":"被推荐人","answer":"首宗交易享用推荐人尊尚会员折扣优惠"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":1,"parent_id":11,"id":12,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"生日优惠","answer":"特选顾客于生日月消费,获享惊喜礼遇。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":2,"parent_id":11,"id":13,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"最新珠宝首饰信息","answer":"推出会员特别推广活动及每月发送产品优惠及信息。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":3,"parent_id":11,"id":14,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"珠宝售后服务","answer":"尊享维修、翻新、修改尺寸及刻字等专业服务。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":4,"parent_id":11,"id":15,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"礼宾服务","answer":"贴心的礼宾服务:求婚统筹、手机充电及使用贵宾室等。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":5,"parent_id":11,"id":16,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"尊贵活动","answer":"尊贵客户获邀参与度身订造活动,体验非凡。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":6,"parent_id":11,"id":17,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"购物交易纪录","answer":"随时查阅购物交易纪录及有效期等信息,方便快捷。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":7,"parent_id":11,"id":18,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]}],"related_items":[],"medias":[],"files":[],"blocks":[{"type":"question-ans","editor_name":"section_block","content":{"question":"被推荐人","answer":"首宗交易享用推荐人尊尚会员折扣优惠"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":1,"parent_id":11,"id":12,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"生日优惠","answer":"特选顾客于生日月消费,获享惊喜礼遇。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":2,"parent_id":11,"id":13,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"最新珠宝首饰信息","answer":"推出会员特别推广活动及每月发送产品优惠及信息。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":3,"parent_id":11,"id":14,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"珠宝售后服务","answer":"尊享维修、翻新、修改尺寸及刻字等专业服务。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":4,"parent_id":11,"id":15,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"礼宾服务","answer":"贴心的礼宾服务:求婚统筹、手机充电及使用贵宾室等。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":5,"parent_id":11,"id":16,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"尊贵活动","answer":"尊贵客户获邀参与度身订造活动,体验非凡。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":6,"parent_id":11,"id":17,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"购物交易纪录","answer":"随时查阅购物交易纪录及有效期等信息,方便快捷。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":7,"parent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<p><\/p>\n <p>\n 您可到<a\n href=\"javascript:;\"\n class=\"popup mobile-hide\">周生生之友会员专页<\/a\n ><a href=\"#\" class=\"desktop-hide\"\n >周生生之友会员专页<\/a\n >登记个人资料,便能实时成为周生生之友「基本会员」。<br \/>\n 登记途径包括:\n <\/p>\n <ul>\n <li>集团旗下品牌的分店;<\/li>\n <li>\n 集团旗下的官方网上珠宝店(包括官方网站之网上珠宝店及官方微信商城);\n <\/li>\n <li>\n 集团指定电子商业平台(以下称为「指定电商」)之网上珠宝店(如天猫、京东);\n <\/li>\n <li>周生生官方网上会员专页;<\/li>\n <li>\n 周生生官方社交媒体专页(包括微信会员专页);\n <\/li>\n <li>周生生之友官方流动装置应用程式。<\/li>\n <\/ul>\n <br \/>\n <h4>\n 登记成为周生生之友有甚么礼遇?\n <\/h4>\n <p>\n 登记成为周生生之友后,您可以享有不同的尊贵服务及礼遇,包括:收到最新珠宝首饰信息、享用个人化礼宾服务、获邀请参与尊贵活动等。购买指定货品累积消费金额,即可提升会员层级,享受会员尊尚折扣优惠、更多元化会员优惠及会员推荐福利等。\n <\/p>\n <h4>\n 我在周生生之友会员专页登记时,收不到手机验证码,可以怎样办?\n <\/h4>\n <p>\n 请复核您输入的手机号码是否正确,验证码短讯会实时发送到您的手机,若过了5分钟仍未能收到短讯,可点击「重发」键。如需进一步协助,请<a\n href=\"\/contact-us\"\n >联络我们<\/a\n >。\n <\/p>\n <h4>会员会获发会员卡吗?<\/h4>\n <p>\n 成功登记后,每位会员在周生生之友会员专页获得电子会员卡,内含专属会员编号及QR\n Code,方便您使用及享受会员福利。\n <\/p>"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","position":5,"id":19,"format_children":[],"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"main-content-with-list","editor_name":"section_block","content":{"insert_member_table":false,"title":"我的账户","main_content":null},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","position":6,"id":20,"format_children":[{"type":"question-ans","editor_name":"section_block","content":{"question":"登入周生生之友会员专页后,我的帐户可查阅到甚么数据?","answer":"您可以透过<a href='javascript:;' class='popup'>周生生之友会员专页<\/a>,查阅个人资料、会员等级、消费纪录及余额等帐户数据。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":1,"parent_id":20,"id":21,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"忘记了密码,可以怎办?","answer":"您可以于<a href='javascript:;' class='popup'>周生生之友会员专页<\/a>登入版面选择「忘记密码」,并输入您的手机\/电子邮件地址、名字和姓氏,然后点击「提交」,我们将向您发送包含如何重置密码说明的短讯 \/电子邮件。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":2,"parent_id":20,"id":22,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"我怎样能更改账户内的个人资料?","answer":"请登入周生生之友会员专页,于「我的账户」内修改个人资料。基于保安理由,数据更改不适用于姓氏、名字、称谓及生日。如您需要更改,请联络我们。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":3,"parent_id":20,"id":23,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"电子会员卡有甚么用途?","answer":"电子会员卡内含专属会员编号及QR code,当您购物及享用会员服务时,请出示电子会员卡,以确认您的身份。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":4,"parent_id":20,"id":24,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"登入周生生之友会员专页后,为何需要提供额外个人资料如周年纪念及职业?","answer":"您提供的额外个人资料,有助我们为您推荐更合适的产品及服务,因此,如您的个人资料需更新,请到<a href='javascript:;' class='popup mobile-hide'>周生生之友会员专页<\/a><a href='#' class='desktop-hide'>周生生之友会员专页<\/a>内作出修改。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":5,"parent_id":20,"id":25,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"周生生如何使用我的账户个人资料?","answer":"我们会使用您的个人资料进行以下工作,如响应您的查询、市场调查及分析等,以提供更佳的服务及体验,详情请参阅「<a href='\/privacy-policy'>私隐声明<\/a>」。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":6,"parent_id":20,"id":26,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]}],"related_items":[],"medias":[],"files":[],"blocks":[{"type":"question-ans","editor_name":"section_block","content":{"question":"登入周生生之友会员专页后,我的帐户可查阅到甚么数据?","answer":"您可以透过<a href='javascript:;' class='popup'>周生生之友会员专页<\/a>,查阅个人资料、会员等级、消费纪录及余额等帐户数据。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":1,"parent_id":20,"id":21,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"忘记了密码,可以怎办?","answer":"您可以于<a href='javascript:;' class='popup'>周生生之友会员专页<\/a>登入版面选择「忘记密码」,并输入您的手机\/电子邮件地址、名字和姓氏,然后点击「提交」,我们将向您发送包含如何重置密码说明的短讯 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折上折优惠*<\/li><li>定价黄金、定价铂金、镶嵌珠宝及 K 金饰品正价 9 折<sup>#<\/sup><\/li><li>计价黄金、计价铂金饰品及摆件手工费6 折<\/li><\/ul><p><em> *不适用于黄金、铂金饰品及摆件手工费<\/em><br class=\"softbreak\"><sup><em>#<\/em><\/sup><em>指定品牌产品除外<\/em><\/p><h4><br class=\"softbreak\"><br class=\"softbreak\">「尊尚会员」购物折扣优惠,适用于不同地区吗?<\/h4><p>「尊尚会员」购物折扣优惠适用于本集团旗下周生生及点睛品所有分店,以及周生生官方网上珠宝店购物,但不包括指定电商之周生生网上珠宝店。<\/p>"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","position":2,"id":9,"format_children":[],"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"main-content-with-list","editor_name":"section_block","content":{"insert_member_table":false,"title":"會員推薦福利","main_content":"<p>尊尚会员推荐新会员购物,新会员尊享优惠奖赏。<\/p><h4><br class=\"softbreak\">被推荐人<\/h4><p>首宗交易享用推荐人尊尚会员折扣优惠<\/p><h4><br 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<p><\/p>\n <p>\n 您可到<a\n href=\"javascript:;\"\n class=\"popup mobile-hide\">周生生之友会员专页<\/a\n ><a href=\"#\" class=\"desktop-hide\"\n >周生生之友会员专页<\/a\n >登记个人资料,便能实时成为周生生之友「基本会员」。<br \/>\n 登记途径包括:\n <\/p>\n <ul>\n <li>集团旗下品牌的分店;<\/li>\n <li>\n 集团旗下的官方网上珠宝店(包括官方网站之网上珠宝店及官方微信商城);\n <\/li>\n <li>\n 集团指定电子商业平台(以下称为「指定电商」)之网上珠宝店(如天猫、京东);\n <\/li>\n <li>周生生官方网上会员专页;<\/li>\n <li>\n 周生生官方社交媒体专页(包括微信会员专页);\n <\/li>\n <li>周生生之友官方流动装置应用程式。<\/li>\n <\/ul>\n <br \/>\n <h4>\n 登记成为周生生之友有甚么礼遇?\n <\/h4>\n <p>\n 登记成为周生生之友后,您可以享有不同的尊贵服务及礼遇,包括:收到最新珠宝首饰信息、享用个人化礼宾服务、获邀请参与尊贵活动等。购买指定货品累积消费金额,即可提升会员层级,享受会员尊尚折扣优惠、更多元化会员优惠及会员推荐福利等。\n <\/p>\n <h4>\n 我在周生生之友会员专页登记时,收不到手机验证码,可以怎样办?\n <\/h4>\n <p>\n 请复核您输入的手机号码是否正确,验证码短讯会实时发送到您的手机,若过了5分钟仍未能收到短讯,可点击「重发」键。如需进一步协助,请<a\n href=\"\/contact-us\"\n >联络我们<\/a\n >。\n <\/p>\n <h4>会员会获发会员卡吗?<\/h4>\n <p>\n 成功登记后,每位会员在周生生之友会员专页获得电子会员卡,内含专属会员编号及QR\n Code,方便您使用及享受会员福利。\n <\/p>"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","position":5,"id":19,"format_children":[],"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"登入周生生之友会员专页后,我的帐户可查阅到甚么数据?","answer":"您可以透过<a href='javascript:;' class='popup'>周生生之友会员专页<\/a>,查阅个人资料、会员等级、消费纪录及余额等帐户数据。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":1,"parent_id":20,"id":21,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"忘记了密码,可以怎办?","answer":"您可以于<a href='javascript:;' class='popup'>周生生之友会员专页<\/a>登入版面选择「忘记密码」,并输入您的手机\/电子邮件地址、名字和姓氏,然后点击「提交」,我们将向您发送包含如何重置密码说明的短讯 \/电子邮件。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":2,"parent_id":20,"id":22,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"我怎样能更改账户内的个人资料?","answer":"请登入周生生之友会员专页,于「我的账户」内修改个人资料。基于保安理由,数据更改不适用于姓氏、名字、称谓及生日。如您需要更改,请联络我们。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":3,"parent_id":20,"id":23,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"电子会员卡有甚么用途?","answer":"电子会员卡内含专属会员编号及QR 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href='\/privacy-policy'>私隐声明<\/a>」。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":6,"parent_id":20,"id":26,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"main-content-with-list","editor_name":"section_block","content":{"insert_member_table":false,"title":"我的账户","main_content":null},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","position":6,"id":20,"format_children":[{"type":"question-ans","editor_name":"section_block","content":{"question":"登入周生生之友会员专页后,我的帐户可查阅到甚么数据?","answer":"您可以透过<a href='javascript:;' class='popup'>周生生之友会员专页<\/a>,查阅个人资料、会员等级、消费纪录及余额等帐户数据。"},"blockable_id":null,"blockable_type":"App\\Models\\FaqStarShopper","child_key":"question-ans","position":1,"parent_id":20,"id":21,"related_items":[],"medias":[],"files":[],"blocks":[],"children":[]},{"type":"question-ans","editor_name":"section_block","content":{"question":"忘记了密码,可以怎办?","answer":"您可以于<a 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